On Saturday morning, while browsing the fire hose, I had the good fortune of stumbling across this:
I’m practicing random acts of internet kindness,helped someone I didn’t even know on a hangout. Anyone got a question?
— wilreynolds (@wilreynolds) April 20, 2013
To which I responded:
@wilreynolds have you written an operations manual for @seerinteractive? Would you be willing to share it (or parts of it)?
— Gyi Tsakalakis (@gyitsakalakis) April 20, 2013
Which, after some more tweeting, ultimately led to a Google Hangout with Wil.
I had some operations questions and wondered how Wil was dealing with these issues at Seer. The hangout lasted only maybe 20 minutes. But in that time, I got a fresh perspective from another business owner who has faced similar challenges. And that was priceless.
Wil helped validate some conclusions that I had already drawn.
He gave me at least two new concrete ideas that I hadn’t thought of before.
It also inspired me to pay-it-forward.
That’s being helpful. That’s #RCS. That’s eating your own dog food.
So, that’s it. Just wanted to say thanks.