I’m a big believer in Rich Barton’s idea that, “if it can be rated it will be rated.” And while all the “bugs” in online ratings haven’t quite been fleshed-out, if you’re not paying attention to what is being said about you online, you might lose potential clients before they even contact you.

More and more, when someone “looks you up” online, they have an expectation that they will find something about you. Your profile on your attorney website, stuff you’ve written on your blog and perhaps even social networking profiles are all things that people who are looking for you online might expect to find when they search.
Continue reading →